Give us a call:
Last updated:
This Cookie Policy explains how ("", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our websites at , ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, ) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies?
Cookies can be controlled via your browser. To find out how to control cookies, select your browser below:
For Netscape Navigator 3.0 users:
Go to the 'Options' menu
Click 'Network Preferences'
Click 'Protocols'
Check the box that says 'Show an alert before accepting a cookie'
Find and access your Netscape folder (usually c:\program files\netspace\navigator)
Delete the file labeled 'cookies.txt'
If you're using Windows 95, try using the 'Find' feature on the 'Start' menu to search for and access the 'cookies.txt' file.
If you are using Netscape 4.0+:
Go to 'Edit' in the menu bar
Click on 'Preferences'
Click on 'Advanced'
Tick the box that says 'Warn me before accepting a cookie'
Now go to your 'Start' button
Click on 'Find'
Click on 'Files and Folders'
Type "cookies.txt" into the search box that appears
Click 'Find Now'
When the search results appear drag all files listed into the 'Recycle Bin'
Now shut down and restart Netscape.
Once you delete these files, you will have no more cookies, and you will be prompted each time a website attempts to send a cookie to your system.
At that time, you can choose to either 'Accept' or 'Cancel' the cookie.
If you are using Netscape 6.0+:
Go to 'Edit' in the menu bar
Click on 'Preferences'
Click on 'Advanced'
Select the 'Cookies' field
Tick either 'Warn Me Before Accepting a Cookie' or 'Disable Cookies'
Click on 'OK'
Go to your 'Start' button
Click on 'Find'
Click on 'Files and Folders'
Type "cookies.txt" into the search box that appears
Click 'Find Now'
When the search results appear drag all files listed into the 'Recycle Bin'
Now shut down and restart Netscape.
If you are using Firefox 2.0+ / 3.0+ / 4.0+/ to disable cookies:
Go to 'Tools' in the menu bar
Click on 'Options'
Click on 'Privacy Tab'
Disable the box that says 'Accept Cookies From sites'
To clear existing cookies:
Go to 'Tools' in the menu bar
Click on 'Options'
Click on 'Privacy Tab'
Click on "Clear Now"
Select "Cookies"
Click on "Clear Private Data Now"
This procedure will stop sites from installing cookies on your firefox browser.
In Internet Explorer 3.0:
Go to the 'View' menu
Click 'Options'
Click 'Advanced'
Check the box that says 'Warn before accepting cookies'
Find and go into your cookies directory (usually c:\windows\cookies)
Erase all files in that directory
In Internet Explorer 4.0:
Go to the 'View' menu
Click 'Internet Options'
Click 'Advanced'
Tick the box that says 'Prompt before accepting cookies'
Now go into your cookies directory (usually c:\windows\cookies)
Delete all the files you have there
Once you delete these files, you will have no more cookies, and you will be prompted each time a website attempts to send a cookie to your system.
At that time, you can choose to either 'Accept' or 'Cancel' the cookie.
In Internet Explorer 5.0+:
Go to the 'Tools' menu
Click on 'Internet Options'
Click the 'Security' tab
Highlight the 'Internet' zone (selected by default)
Select security level 'High' for this zone
Click on 'OK'
Go into your cookies directory (usually c:\windows\cookies)
Delete all the files you have there
If you are using Internet Explorer (IE) 7.0+:
Go to 'Tools' in the menu bar
Click on 'Options'
Click on 'Privacy' Tab on top
Click on 'Advanced" button
Select "Prompt" for both "First party cookies" and "Third Party Cookies"
If you are using Internet Explorer (IE) 8.0+:
Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'
Click on 'Privacy' Tab on top
Click on 'Sites' a new window should open called 'Per Site Privacy Actions'
Type in the URL of the site you wish to allow or block cookie in the 'Address of website' box
To delete existing cookies:
Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'
Click on 'Privacy' Tab on top
Click on 'Sites' a new window should open called 'Per Site Privacy Actions'
Under the "Managed websites' box should be a list of all the websites you have visited.
To remove all cookies simply click on the "Remove all" button.
Your Internet Explorer 8.0 should now be cookie free!
If you are using Internet Explorer (IE) 9.0+:
Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'
Click on 'Privacy' Tab on top
Move the slider up to the 'Block all Cookies' button
Important Notice: Blocking all cookies may prevent you from entering alot of sites.
The next two Internet Explorer privacy levels, High and Medium High, may be more suitable.
To delete existing cookies:
Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'
Click on 'General' tab which should be under 'Browsing History' and click 'Delete'
Your Internet Explorer 9.0 should now be cookie free!
If you are using Internet Explorer (IE) 11:
To delete existing cookies:
On the Start screen, tap or click 'Internet Explorer' to open Internet Explorer.
Move the cursor to the right edge of the screen, and then click on 'Settings'.
Click 'Options', and then, under History, click 'Select'.
Select the Cookies check box, and then click Delete.
Your Internet Explorer 11 should now be cookie free!
If you are using Google Chrome to disable cookies:
Go to 'Tools Menu'
Click on 'Options'
Click on 'Under the Hood'
'Cookie Setting' should be selected. Once done select 'Block all Cookies'
Now all cookies should be blocked on your Google Chrome
To clear existing cookies:
Go to 'Tools Menu'
Click on 'Options'
Click on 'Under the Hood'
Under 'Privacy' section select "Show Cookies'
A new window should open called 'Cookies' In here you can see all the cookies within your Google Chrome Browser.
Click on "Remove All" to remove all traces of cookies
If you wish to only remove a certain cookie, simply highlight and click "Remove"
Safari 5.1 + (the later editions)
Go to the Safari Menu, click 'About', to determine which version of Safari you are using.
From the Safari Menu, click on 'Preferences.
Once in the Safari preference window, click 'Privacy'.
Set your preferences for accepting cookies next to 'Block Cookies'.
Select 'Parties and Advertisers' - 'Always' or 'Never'.
If there are any website data/cookies being stored, click 'Details'.
If you wish to remove the data, highlight the information and click 'Remove'.
If you wish to remove the data from all the sites, simply click 'Remove All'.
Now you are finished, click 'Done' to return to the preference window.
Can you explain what each type of cookie does?
Yes, see the cookie types below and the description of what the cookies are used for.
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
Social Media cookies:
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Can I check to see the cookies being used on this site?
Yes, to find out which cookies are being used, visit this site: https://cookiepedia.co.uk/website/
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel . You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please use our contact page at or by post to: